Supercycle Status - Incident history https://status.supercycle.com Supercycle Wed, 8 Jul 2026 14:44:57 +0000 Supercycle App is back up Type: Incident Affected Components: Supercycle App Jul 8, 14:44:57 GMT+0 - Investigating - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring. Jul 8, 14:45:44 GMT+0 - Resolved - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jul <var data-var='date'> 8</var>, <var data-var='time'>14:44:57</var> GMT+0</small><br><strong>Investigating</strong> - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jul <var data-var='date'> 8</var>, <var data-var='time'>14:45:44</var> GMT+0</small><br><strong>Resolved</strong> - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Wed, 8 Jul 2026 14:44:57 +0000 https://status.supercycle.com/incident/cmrc6vz9h000b0kmmj5er9poa https://status.supercycle.com/incident/cmrc6vz9h000b0kmmj5er9poa Service Disruption – Infrastructure Provider Outage Type: Incident Duration: 7 hours and 13 minutes Affected Components: Supercycle API, Supercycle App Jul 2, 09:12:00 GMT+0 - Monitoring - We experienced a service disruption due to an outage affecting one of our infrastructure providers. During this time, some customers were unable to access Supercycle or experienced intermittent errors. To restore service as quickly as possible, we migrated our application to our European infrastructure, and the platform is now operational. While the service is available, you may notice slightly increased response times as traffic settles on the new infrastructure. We are continuing to monitor performance closely and will provide further updates if necessary. We apologise for the disruption and appreciate your patience. Jul 2, 11:52:59 GMT+0 - Monitoring - Full connectivity has been restored across US regions with our provider. We are monitoring closely to confirm everything remains stable before marking this incident resolved. Jul 2, 16:24:31 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 7 hours and 13 minutes

Affected Components: ,

<p><small>Jul <var data-var='date'> 2</var>, <var data-var='time'>09:12:00</var> GMT+0</small><br><strong>Monitoring</strong> - We experienced a service disruption due to an outage affecting one of our infrastructure providers. During this time, some customers were unable to access Supercycle or experienced intermittent errors. To restore service as quickly as possible, we migrated our application to our European infrastructure, and the platform is now operational. While the service is available, you may notice slightly increased response times as traffic settles on the new infrastructure. We are continuing to monitor performance closely and will provide further updates if necessary. We apologise for the disruption and appreciate your patience..</p> <p><small>Jul <var data-var='date'> 2</var>, <var data-var='time'>11:52:59</var> GMT+0</small><br><strong>Monitoring</strong> - Full connectivity has been restored across US regions with our provider. We are monitoring closely to confirm everything remains stable before marking this incident resolved..</p> <p><small>Jul <var data-var='date'> 2</var>, <var data-var='time'>16:24:31</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Thu, 2 Jul 2026 09:12:00 +0000 https://status.supercycle.com/incident/cmr3acpxw00150zmthpm5tl0b https://status.supercycle.com/incident/cmr3acpxw00150zmthpm5tl0b Supercycle App is back up Type: Incident Affected Components: Supercycle App Jun 23, 22:49:29 GMT+0 - Resolved - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring. Jun 23, 22:48:27 GMT+0 - Investigating - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 23</var>, <var data-var='time'>22:49:29</var> GMT+0</small><br><strong>Resolved</strong> - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 23</var>, <var data-var='time'>22:48:27</var> GMT+0</small><br><strong>Investigating</strong> - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring..</p> ]]> Tue, 23 Jun 2026 22:48:27 +0000 https://status.supercycle.com/incident/cmqr8jzo00006itntljuuyanr https://status.supercycle.com/incident/cmqr8jzo00006itntljuuyanr Supercycle App is back up Type: Incident Affected Components: Supercycle App Jun 23, 22:42:43 GMT+0 - Investigating - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring. Jun 23, 22:46:48 GMT+0 - Resolved - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 23</var>, <var data-var='time'>22:42:43</var> GMT+0</small><br><strong>Investigating</strong> - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 23</var>, <var data-var='time'>22:46:48</var> GMT+0</small><br><strong>Resolved</strong> - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Tue, 23 Jun 2026 22:42:43 +0000 https://status.supercycle.com/incident/cmqr8cmev002s7vjsrxl3jy3e https://status.supercycle.com/incident/cmqr8cmev002s7vjsrxl3jy3e Supercycle App is back up Type: Incident Affected Components: Supercycle App Jun 23, 22:38:17 GMT+0 - Investigating - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring. Jun 23, 22:40:57 GMT+0 - Resolved - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 23</var>, <var data-var='time'>22:38:17</var> GMT+0</small><br><strong>Investigating</strong> - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 23</var>, <var data-var='time'>22:40:57</var> GMT+0</small><br><strong>Resolved</strong> - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Tue, 23 Jun 2026 22:38:17 +0000 https://status.supercycle.com/incident/cmqr86xhf0048osntlfhyg8zu https://status.supercycle.com/incident/cmqr86xhf0048osntlfhyg8zu Supercycle App is back up Type: Incident Affected Components: Supercycle App Jun 23, 22:26:50 GMT+0 - Investigating - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring. Jun 23, 22:36:48 GMT+0 - Resolved - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 23</var>, <var data-var='time'>22:26:50</var> GMT+0</small><br><strong>Investigating</strong> - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 23</var>, <var data-var='time'>22:36:48</var> GMT+0</small><br><strong>Resolved</strong> - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Tue, 23 Jun 2026 22:26:50 +0000 https://status.supercycle.com/incident/cmqr7s78r00237vjs6rqfc3jr https://status.supercycle.com/incident/cmqr7s78r00237vjs6rqfc3jr Supercycle App is back up Type: Incident Affected Components: Supercycle App Jun 23, 22:22:21 GMT+0 - Resolved - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring. Jun 23, 22:20:17 GMT+0 - Investigating - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 23</var>, <var data-var='time'>22:22:21</var> GMT+0</small><br><strong>Resolved</strong> - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 23</var>, <var data-var='time'>22:20:17</var> GMT+0</small><br><strong>Investigating</strong> - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring..</p> ]]> Tue, 23 Jun 2026 22:20:17 +0000 https://status.supercycle.com/incident/cmqr7jrwg0009wdtewf213hig https://status.supercycle.com/incident/cmqr7jrwg0009wdtewf213hig Supercycle App is back up Type: Incident Affected Components: Supercycle App Jun 23, 22:17:47 GMT+0 - Investigating - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring. Jun 23, 22:18:34 GMT+0 - Resolved - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 23</var>, <var data-var='time'>22:17:47</var> GMT+0</small><br><strong>Investigating</strong> - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 23</var>, <var data-var='time'>22:18:34</var> GMT+0</small><br><strong>Resolved</strong> - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Tue, 23 Jun 2026 22:17:46 +0000 https://status.supercycle.com/incident/cmqr7gjmn00720kpk33e97kz9 https://status.supercycle.com/incident/cmqr7gjmn00720kpk33e97kz9 Supercycle App is back up Type: Incident Affected Components: Supercycle App Jun 23, 22:08:02 GMT+0 - Investigating - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring. Jun 23, 22:11:54 GMT+0 - Resolved - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 23</var>, <var data-var='time'>22:08:02</var> GMT+0</small><br><strong>Investigating</strong> - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 23</var>, <var data-var='time'>22:11:54</var> GMT+0</small><br><strong>Resolved</strong> - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Tue, 23 Jun 2026 22:08:02 +0000 https://status.supercycle.com/incident/cmqr740p200167vjss7627lhr https://status.supercycle.com/incident/cmqr740p200167vjss7627lhr Supercycle App is back up Type: Incident Affected Components: Supercycle App Jun 23, 22:05:26 GMT+0 - Investigating - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring. Jun 23, 22:06:06 GMT+0 - Resolved - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 23</var>, <var data-var='time'>22:05:26</var> GMT+0</small><br><strong>Investigating</strong> - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 23</var>, <var data-var='time'>22:06:06</var> GMT+0</small><br><strong>Resolved</strong> - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Tue, 23 Jun 2026 22:05:25 +0000 https://status.supercycle.com/incident/cmqr70nq7006f0kpki2txpuwb https://status.supercycle.com/incident/cmqr70nq7006f0kpki2txpuwb Supercycle App is back up Type: Incident Affected Components: Supercycle App Jun 23, 22:02:44 GMT+0 - Investigating - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring. Jun 23, 22:03:45 GMT+0 - Resolved - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 23</var>, <var data-var='time'>22:02:44</var> GMT+0</small><br><strong>Investigating</strong> - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 23</var>, <var data-var='time'>22:03:45</var> GMT+0</small><br><strong>Resolved</strong> - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Tue, 23 Jun 2026 22:02:44 +0000 https://status.supercycle.com/incident/cmqr6x7cm000v7vjs9objo8mw https://status.supercycle.com/incident/cmqr6x7cm000v7vjs9objo8mw Supercycle App is back up Type: Incident Affected Components: Supercycle App Jun 23, 21:57:35 GMT+0 - Investigating - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring. Jun 23, 21:59:30 GMT+0 - Resolved - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 23</var>, <var data-var='time'>21:57:35</var> GMT+0</small><br><strong>Investigating</strong> - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 23</var>, <var data-var='time'>21:59:30</var> GMT+0</small><br><strong>Resolved</strong> - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Tue, 23 Jun 2026 21:57:35 +0000 https://status.supercycle.com/incident/cmqr6ql140029aeteek3x71pw https://status.supercycle.com/incident/cmqr6ql140029aeteek3x71pw Supercycle App is back up Type: Incident Affected Components: Supercycle App Jun 15, 06:30:03 GMT+0 - Investigating - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring. Jun 15, 06:30:56 GMT+0 - Resolved - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 15</var>, <var data-var='time'>06:30:03</var> GMT+0</small><br><strong>Investigating</strong> - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 15</var>, <var data-var='time'>06:30:56</var> GMT+0</small><br><strong>Resolved</strong> - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Mon, 15 Jun 2026 06:30:03 +0000 https://status.supercycle.com/incident/cmqeu2y2z000rfmtkx6zf3l4n https://status.supercycle.com/incident/cmqeu2y2z000rfmtkx6zf3l4n Supercycle App is back up Type: Incident Affected Components: Supercycle App Jun 15, 06:27:31 GMT+0 - Investigating - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring. Jun 15, 06:28:18 GMT+0 - Resolved - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 15</var>, <var data-var='time'>06:27:31</var> GMT+0</small><br><strong>Investigating</strong> - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 15</var>, <var data-var='time'>06:28:18</var> GMT+0</small><br><strong>Resolved</strong> - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Mon, 15 Jun 2026 06:27:30 +0000 https://status.supercycle.com/incident/cmqetzo7b00a40ks21upmpm14 https://status.supercycle.com/incident/cmqetzo7b00a40ks21upmpm14 Supercycle App is back up Type: Incident Affected Components: Supercycle App Jun 14, 21:21:45 GMT+0 - Investigating - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring. Jun 14, 21:22:43 GMT+0 - Resolved - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 14</var>, <var data-var='time'>21:21:45</var> GMT+0</small><br><strong>Investigating</strong> - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 14</var>, <var data-var='time'>21:22:43</var> GMT+0</small><br><strong>Resolved</strong> - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Sun, 14 Jun 2026 21:21:45 +0000 https://status.supercycle.com/incident/cmqeahtxm004pwys1t4j5yy7o https://status.supercycle.com/incident/cmqeahtxm004pwys1t4j5yy7o Supercycle App is back up Type: Incident Affected Components: Supercycle App Jun 14, 09:51:01 GMT+0 - Investigating - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring. Jun 14, 09:51:49 GMT+0 - Resolved - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 14</var>, <var data-var='time'>09:51:01</var> GMT+0</small><br><strong>Investigating</strong> - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 14</var>, <var data-var='time'>09:51:49</var> GMT+0</small><br><strong>Resolved</strong> - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Sun, 14 Jun 2026 09:51:01 +0000 https://status.supercycle.com/incident/cmqdltjmw004rqx15bvx6g09q https://status.supercycle.com/incident/cmqdltjmw004rqx15bvx6g09q Supercycle App is back up Type: Incident Affected Components: Supercycle App Jun 8, 21:52:16 GMT+0 - Investigating - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring. Jun 8, 21:52:58 GMT+0 - Resolved - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>21:52:16</var> GMT+0</small><br><strong>Investigating</strong> - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>Jun <var data-var='date'> 8</var>, <var data-var='time'>21:52:58</var> GMT+0</small><br><strong>Resolved</strong> - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Mon, 8 Jun 2026 21:52:15 +0000 https://status.supercycle.com/incident/cmq5qxxon003rm2150cjauelr https://status.supercycle.com/incident/cmq5qxxon003rm2150cjauelr Supercycle App is back up Type: Incident Affected Components: Supercycle App May 24, 02:10:02 GMT+0 - Investigating - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring. May 24, 02:10:46 GMT+0 - Resolved - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>May <var data-var='date'> 24</var>, <var data-var='time'>02:10:02</var> GMT+0</small><br><strong>Investigating</strong> - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>May <var data-var='date'> 24</var>, <var data-var='time'>02:10:46</var> GMT+0</small><br><strong>Resolved</strong> - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Sun, 24 May 2026 02:10:01 +0000 https://status.supercycle.com/incident/cmpj53st900tko3155mmmzpqs https://status.supercycle.com/incident/cmpj53st900tko3155mmmzpqs Supercycle App is back up Type: Incident Affected Components: Supercycle App May 23, 21:54:39 GMT+0 - Investigating - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring. May 23, 21:55:36 GMT+0 - Resolved - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>May <var data-var='date'> 23</var>, <var data-var='time'>21:54:39</var> GMT+0</small><br><strong>Investigating</strong> - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>May <var data-var='date'> 23</var>, <var data-var='time'>21:55:36</var> GMT+0</small><br><strong>Resolved</strong> - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Sat, 23 May 2026 21:54:39 +0000 https://status.supercycle.com/incident/cmpivze7q00fpmc15vcokuaog https://status.supercycle.com/incident/cmpivze7q00fpmc15vcokuaog Supercycle App is back up Type: Incident Affected Components: Supercycle App May 19, 22:57:21 GMT+0 - Investigating - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring. May 20, 01:36:39 GMT+0 - Resolved - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>May <var data-var='date'> 19</var>, <var data-var='time'>22:57:21</var> GMT+0</small><br><strong>Investigating</strong> - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>May <var data-var='date'> 20</var>, <var data-var='time'>01:36:39</var> GMT+0</small><br><strong>Resolved</strong> - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Tue, 19 May 2026 22:57:19 +0000 https://status.supercycle.com/incident/cmpd8glej00u1ms15ts8lpa54 https://status.supercycle.com/incident/cmpd8glej00u1ms15ts8lpa54 Supercycle App is back up Type: Incident Affected Components: Supercycle App May 19, 22:51:44 GMT+0 - Investigating - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring. May 19, 22:55:33 GMT+0 - Resolved - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>May <var data-var='date'> 19</var>, <var data-var='time'>22:51:44</var> GMT+0</small><br><strong>Investigating</strong> - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>May <var data-var='date'> 19</var>, <var data-var='time'>22:55:33</var> GMT+0</small><br><strong>Resolved</strong> - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Tue, 19 May 2026 22:51:43 +0000 https://status.supercycle.com/incident/cmpd89dvg00t6ms15b978e8hr https://status.supercycle.com/incident/cmpd89dvg00t6ms15b978e8hr Supercycle App is back up Type: Incident Affected Components: Supercycle App May 19, 22:46:09 GMT+0 - Investigating - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring. May 19, 22:49:52 GMT+0 - Resolved - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring. Type: Incident

Affected Components:

<p><small>May <var data-var='date'> 19</var>, <var data-var='time'>22:46:09</var> GMT+0</small><br><strong>Investigating</strong> - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring..</p> <p><small>May <var data-var='date'> 19</var>, <var data-var='time'>22:49:52</var> GMT+0</small><br><strong>Resolved</strong> - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring..</p> ]]> Tue, 19 May 2026 22:46:07 +0000 https://status.supercycle.com/incident/cmpd826r10114o116ls8q1kod https://status.supercycle.com/incident/cmpd826r10114o116ls8q1kod Intermittent downtime across the app and API. Type: Incident Duration: 9 hours and 24 minutes Affected Components: Supercycle API, Supercycle App May 20, 07:28:09 GMT+0 - Monitoring - We're seeing recovery in most areas, with some intermittent downtime. May 20, 08:05:50 GMT+0 - Resolved - Railway is now confirming a full recovery with a post mortem: <https://blog.railway.com/p/incident-report-may-19-2026-gcp-account-outage> May 19, 22:42:00 GMT+0 - Monitoring - Supercycle has been experiencing intermittent downtime over an ongoing incident at our hosting provider, Railway. The root cause sits with Railway's infrastructure, we're waiting on their resolution. <https://status.railway.com/incident/I23M92U0> We're monitoring closely and will share a full update. Type: Incident

Duration: 9 hours and 24 minutes

Affected Components: ,

<p><small>May <var data-var='date'> 20</var>, <var data-var='time'>07:28:09</var> GMT+0</small><br><strong>Monitoring</strong> - We're seeing recovery in most areas, with some intermittent downtime..</p> <p><small>May <var data-var='date'> 20</var>, <var data-var='time'>08:05:50</var> GMT+0</small><br><strong>Resolved</strong> - Railway is now confirming a full recovery with a post mortem: <https://blog.railway.com/p/incident-report-may-19-2026-gcp-account-outage>.</p> <p><small>May <var data-var='date'> 19</var>, <var data-var='time'>22:42:00</var> GMT+0</small><br><strong>Monitoring</strong> - Supercycle has been experiencing intermittent downtime over an ongoing incident at our hosting provider, Railway. The root cause sits with Railway's infrastructure, we're waiting on their resolution. <https://status.railway.com/incident/I23M92U0> We're monitoring closely and will share a full update..</p> ]]> Tue, 19 May 2026 22:42:00 +0000 https://status.supercycle.com/incident/cmpds0pzl01kqqnmgdztoiwsc https://status.supercycle.com/incident/cmpds0pzl01kqqnmgdztoiwsc Supercycle App is back up Type: Incident Affected Components: Supercycle App May 19, 22:42:45 GMT+0 - Resolved - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring. May 19, 22:41:01 GMT+0 - Investigating - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring. Type: Incident

Affected Components:

<p><small>May <var data-var='date'> 19</var>, <var data-var='time'>22:42:45</var> GMT+0</small><br><strong>Resolved</strong> - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring..</p> <p><small>May <var data-var='date'> 19</var>, <var data-var='time'>22:41:01</var> GMT+0</small><br><strong>Investigating</strong> - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring..</p> ]]> Tue, 19 May 2026 22:41:00 +0000 https://status.supercycle.com/incident/cmpd7vlpe00tsmw15c8mio8p7 https://status.supercycle.com/incident/cmpd7vlpe00tsmw15c8mio8p7 Issue with upstream provider. Type: Incident Duration: 5 hours and 44 minutes Affected Components: Supercycle API, Supercycle App Mar 30, 09:00:00 GMT+0 - Investigating - We are currently experiencing an ongoing outage with our infrastructure provider that is preventing Supercycle from loading properly. This issue is on their end and our team is actively monitoring the situation. We will update this page as soon as we know more. We apologize for the inconvenience. [Hosting provider incident details](https://status.railway.com/incident/X0Q39H56) Mar 30, 14:18:27 GMT+0 - Monitoring - This issue now seems to have been resolved with our upstream provider. We are continuing to monitor and will continue to post any updates if anything changes. Mar 30, 14:43:34 GMT+0 - Resolved - Type: Incident

Duration: 5 hours and 44 minutes

Affected Components: ,

<p><small>Mar <var data-var='date'> 30</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing an ongoing outage with our infrastructure provider that is preventing Supercycle from loading properly. This issue is on their end and our team is actively monitoring the situation. We will update this page as soon as we know more. We apologize for the inconvenience. [Hosting provider incident details](https://status.railway.com/incident/X0Q39H56).</p> <p><small>Mar <var data-var='date'> 30</var>, <var data-var='time'>14:18:27</var> GMT+0</small><br><strong>Monitoring</strong> - This issue now seems to have been resolved with our upstream provider. We are continuing to monitor and will continue to post any updates if anything changes..</p> <p><small>Mar <var data-var='date'> 30</var>, <var data-var='time'>14:43:34</var> GMT+0</small><br><strong>Resolved</strong> - .</p> ]]> Mon, 30 Mar 2026 09:00:00 +0000 https://status.supercycle.com/incident/cmnd92wcy050o7y432ll82our https://status.supercycle.com/incident/cmnd92wcy050o7y432ll82our Migration to cycle line item properties Type: Maintenance Duration: 15 minutes Affected Components: Supercycle App Feb 27, 09:00:00 GMT+0 - Identified - We are planning for a potential breaking change, we'll [migrate rental intents](https://docs.supercycle.com/developers/line-items/rental-intent-token) to [Cycle line item properties](https://docs.supercycle.com/developers/line-items/cycle-line-item-properties), this will lay the foundations for a pipeline of new functionality. This will only affect you if are using the line item properties on an order, relying on them for reporting or automation. If you are using these line item properties, please review the new documentation or reach out to support for assistance in switching over. Feb 27, 09:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 27, 09:15:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 15 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 27</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a potential breaking change, we'll [migrate rental intents](https://docs.supercycle.com/developers/line-items/rental-intent-token) to [Cycle line item properties](https://docs.supercycle.com/developers/line-items/cycle-line-item-properties), this will lay the foundations for a pipeline of new functionality. This will only affect you if are using the line item properties on an order, relying on them for reporting or automation. If you are using these line item properties, please review the new documentation or reach out to support for assistance in switching over..</p> <p><small>Feb <var data-var='date'> 27</var>, <var data-var='time'>09:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 27</var>, <var data-var='time'>09:15:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Fri, 27 Feb 2026 09:00:00 +0000 https://status.supercycle.com/maintenance/cmlw8at5p07ksk9spc6g4v6r2 https://status.supercycle.com/maintenance/cmlw8at5p07ksk9spc6g4v6r2 Migration of membership method to selling plans Type: Maintenance Duration: 15 minutes Affected Components: Supercycle App Oct 31, 11:30:00 GMT+0 - Identified - As part of improvements to the methods in Supercycle we be migrating the membership method to use Shopify selling plans instead of discounts. Oct 31, 11:30:01 GMT+0 - Identified - Maintenance is now in progress Oct 31, 11:45:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 15 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 31</var>, <var data-var='time'>11:30:00</var> GMT+0</small><br><strong>Identified</strong> - As part of improvements to the methods in Supercycle we be migrating the membership method to use Shopify selling plans instead of discounts. .</p> <p><small>Oct <var data-var='date'> 31</var>, <var data-var='time'>11:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 31</var>, <var data-var='time'>11:45:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Fri, 31 Oct 2025 11:30:00 +0000 https://status.supercycle.com/maintenance/cmheroo0v006yomv7fd6zspvx https://status.supercycle.com/maintenance/cmheroo0v006yomv7fd6zspvx Migration to PlanetScale Postgres Type: Maintenance Duration: 4 days and 20 minutes Affected Components: Supercycle API Sep 15, 15:20:08 GMT+0 - Completed - Migration has now been completed. Sep 11, 15:00:00 GMT+0 - Identified - Migration to a fully-managed, highly available database with PlanetScale. Type: Maintenance

Duration: 4 days and 20 minutes

Affected Components:

<p><small>Sep <var data-var='date'> 15</var>, <var data-var='time'>15:20:08</var> GMT+0</small><br><strong>Completed</strong> - Migration has now been completed..</p> <p><small>Sep <var data-var='date'> 11</var>, <var data-var='time'>15:00:00</var> GMT+0</small><br><strong>Identified</strong> - Migration to a fully-managed, highly available database with PlanetScale..</p> ]]> Thu, 11 Sep 2025 15:00:00 +0000 https://status.supercycle.com/maintenance/cmffpt7z2006itwo6m1jnmot4 https://status.supercycle.com/maintenance/cmffpt7z2006itwo6m1jnmot4