tag:status.supercycle.com,2005:/history Supercycle Status - Incident history 2026-07-08T14:44:57.011+00:00 Supercycle tag:status.supercycle.com,2005:Incident/cmrc6vz9h000b0kmmj5er9poa 2026-07-08T14:44:57.011+00:00 2026-07-08T14:44:57.108+00:00 Supercycle App is back up Type: Incident

Affected Components: Supercycle App

Jul 8, 14:44:57 GMT+0
Investigating - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring..

Jul 8, 14:45:44 GMT+0
Resolved - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.supercycle.com,2005:Incident/cmr3acpxw00150zmthpm5tl0b 2026-07-02T09:12:00.943+00:00 2026-07-02T09:12:00.943+00:00 Service Disruption – Infrastructure Provider Outage Type: Incident

Duration: 7 hours and 13 minutes

Affected Components: Supercycle API, Supercycle App

Jul 2, 09:12:00 GMT+0
Monitoring - We experienced a service disruption due to an outage affecting one of our infrastructure providers. During this time, some customers were unable to access Supercycle or experienced intermittent errors. To restore service as quickly as possible, we migrated our application to our European infrastructure, and the platform is now operational. While the service is available, you may notice slightly increased response times as traffic settles on the new infrastructure. We are continuing to monitor performance closely and will provide further updates if necessary. We apologise for the disruption and appreciate your patience..

Jul 2, 11:52:59 GMT+0
Monitoring - Full connectivity has been restored across US regions with our provider. We are monitoring closely to confirm everything remains stable before marking this incident resolved..

Jul 2, 16:24:31 GMT+0
Resolved - This incident has been resolved..

]]> tag:status.supercycle.com,2005:Incident/cmqr8jzo00006itntljuuyanr 2026-06-23T22:48:27.182+00:00 2026-06-23T22:49:29.591+00:00 Supercycle App is back up Type: Incident

Affected Components: Supercycle App

Jun 23, 22:49:29 GMT+0
Resolved - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring..

Jun 23, 22:48:27 GMT+0
Investigating - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring..

]]> tag:status.supercycle.com,2005:Incident/cmqr8cmev002s7vjsrxl3jy3e 2026-06-23T22:42:43.426+00:00 2026-06-23T22:42:43.553+00:00 Supercycle App is back up Type: Incident

Affected Components: Supercycle App

Jun 23, 22:42:43 GMT+0
Investigating - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring..

Jun 23, 22:46:48 GMT+0
Resolved - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.supercycle.com,2005:Incident/cmqr86xhf0048osntlfhyg8zu 2026-06-23T22:38:17.840+00:00 2026-06-23T22:38:17.990+00:00 Supercycle App is back up Type: Incident

Affected Components: Supercycle App

Jun 23, 22:38:17 GMT+0
Investigating - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring..

Jun 23, 22:40:57 GMT+0
Resolved - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.supercycle.com,2005:Incident/cmqr7s78r00237vjs6rqfc3jr 2026-06-23T22:26:50.645+00:00 2026-06-23T22:26:50.773+00:00 Supercycle App is back up Type: Incident

Affected Components: Supercycle App

Jun 23, 22:26:50 GMT+0
Investigating - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring..

Jun 23, 22:36:48 GMT+0
Resolved - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.supercycle.com,2005:Incident/cmqr7jrwg0009wdtewf213hig 2026-06-23T22:20:17.511+00:00 2026-06-23T22:22:21.105+00:00 Supercycle App is back up Type: Incident

Affected Components: Supercycle App

Jun 23, 22:22:21 GMT+0
Resolved - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring..

Jun 23, 22:20:17 GMT+0
Investigating - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring..

]]> tag:status.supercycle.com,2005:Incident/cmqr7gjmn00720kpk33e97kz9 2026-06-23T22:17:46.731+00:00 2026-06-23T22:17:47.424+00:00 Supercycle App is back up Type: Incident

Affected Components: Supercycle App

Jun 23, 22:17:47 GMT+0
Investigating - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring..

Jun 23, 22:18:34 GMT+0
Resolved - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.supercycle.com,2005:Incident/cmqr740p200167vjss7627lhr 2026-06-23T22:08:02.416+00:00 2026-06-23T22:08:02.546+00:00 Supercycle App is back up Type: Incident

Affected Components: Supercycle App

Jun 23, 22:08:02 GMT+0
Investigating - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring..

Jun 23, 22:11:54 GMT+0
Resolved - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.supercycle.com,2005:Incident/cmqr70nq7006f0kpki2txpuwb 2026-06-23T22:05:25.547+00:00 2026-06-23T22:05:26.244+00:00 Supercycle App is back up Type: Incident

Affected Components: Supercycle App

Jun 23, 22:05:26 GMT+0
Investigating - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring..

Jun 23, 22:06:06 GMT+0
Resolved - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.supercycle.com,2005:Incident/cmqr6x7cm000v7vjs9objo8mw 2026-06-23T22:02:44.446+00:00 2026-06-23T22:02:44.576+00:00 Supercycle App is back up Type: Incident

Affected Components: Supercycle App

Jun 23, 22:02:44 GMT+0
Investigating - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring..

Jun 23, 22:03:45 GMT+0
Resolved - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.supercycle.com,2005:Incident/cmqr6ql140029aeteek3x71pw 2026-06-23T21:57:35.586+00:00 2026-06-23T21:57:35.713+00:00 Supercycle App is back up Type: Incident

Affected Components: Supercycle App

Jun 23, 21:57:35 GMT+0
Investigating - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring..

Jun 23, 21:59:30 GMT+0
Resolved - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.supercycle.com,2005:Incident/cmqeu2y2z000rfmtkx6zf3l4n 2026-06-15T06:30:03.256+00:00 2026-06-15T06:30:03.375+00:00 Supercycle App is back up Type: Incident

Affected Components: Supercycle App

Jun 15, 06:30:03 GMT+0
Investigating - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring..

Jun 15, 06:30:56 GMT+0
Resolved - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.supercycle.com,2005:Incident/cmqetzo7b00a40ks21upmpm14 2026-06-15T06:27:30.390+00:00 2026-06-15T06:27:31.070+00:00 Supercycle App is back up Type: Incident

Affected Components: Supercycle App

Jun 15, 06:27:31 GMT+0
Investigating - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring..

Jun 15, 06:28:18 GMT+0
Resolved - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.supercycle.com,2005:Incident/cmqeahtxm004pwys1t4j5yy7o 2026-06-14T21:21:45.398+00:00 2026-06-14T21:21:45.514+00:00 Supercycle App is back up Type: Incident

Affected Components: Supercycle App

Jun 14, 21:21:45 GMT+0
Investigating - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring..

Jun 14, 21:22:43 GMT+0
Resolved - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.supercycle.com,2005:Incident/cmqdltjmw004rqx15bvx6g09q 2026-06-14T09:51:01.543+00:00 2026-06-14T09:51:01.777+00:00 Supercycle App is back up Type: Incident

Affected Components: Supercycle App

Jun 14, 09:51:01 GMT+0
Investigating - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring..

Jun 14, 09:51:49 GMT+0
Resolved - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.supercycle.com,2005:Incident/cmq5qxxon003rm2150cjauelr 2026-06-08T21:52:15.046+00:00 2026-06-08T21:52:16.328+00:00 Supercycle App is back up Type: Incident

Affected Components: Supercycle App

Jun 8, 21:52:16 GMT+0
Investigating - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring..

Jun 8, 21:52:58 GMT+0
Resolved - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.supercycle.com,2005:Incident/cmpj53st900tko3155mmmzpqs 2026-05-24T02:10:01.243+00:00 2026-05-24T02:10:02.477+00:00 Supercycle App is back up Type: Incident

Affected Components: Supercycle App

May 24, 02:10:02 GMT+0
Investigating - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring..

May 24, 02:10:46 GMT+0
Resolved - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.supercycle.com,2005:Incident/cmpivze7q00fpmc15vcokuaog 2026-05-23T21:54:39.157+00:00 2026-05-23T21:54:39.381+00:00 Supercycle App is back up Type: Incident

Affected Components: Supercycle App

May 23, 21:54:39 GMT+0
Investigating - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring..

May 23, 21:55:36 GMT+0
Resolved - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.supercycle.com,2005:Incident/cmpd8glej00u1ms15ts8lpa54 2026-05-19T22:57:19.961+00:00 2026-05-19T22:57:21.188+00:00 Supercycle App is back up Type: Incident

Affected Components: Supercycle App

May 19, 22:57:21 GMT+0
Investigating - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring..

May 20, 01:36:39 GMT+0
Resolved - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.supercycle.com,2005:Incident/cmpd89dvg00t6ms15b978e8hr 2026-05-19T22:51:43.610+00:00 2026-05-19T22:51:44.839+00:00 Supercycle App is back up Type: Incident

Affected Components: Supercycle App

May 19, 22:51:44 GMT+0
Investigating - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring..

May 19, 22:55:33 GMT+0
Resolved - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.supercycle.com,2005:Incident/cmpd826r10114o116ls8q1kod 2026-05-19T22:46:07.787+00:00 2026-05-19T22:46:09.003+00:00 Supercycle App is back up Type: Incident

Affected Components: Supercycle App

May 19, 22:46:09 GMT+0
Investigating - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring..

May 19, 22:49:52 GMT+0
Resolved - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring..

]]> tag:status.supercycle.com,2005:Incident/cmpds0pzl01kqqnmgdztoiwsc 2026-05-19T22:42:00.000+00:00 2026-05-20T07:28:09.285+00:00 Intermittent downtime across the app and API. Type: Incident

Duration: 9 hours and 24 minutes

Affected Components: Supercycle API, Supercycle App

May 20, 07:28:09 GMT+0
Monitoring - We're seeing recovery in most areas, with some intermittent downtime..

May 20, 08:05:50 GMT+0
Resolved - Railway is now confirming a full recovery with a post mortem: <https://blog.railway.com/p/incident-report-may-19-2026-gcp-account-outage>.

May 19, 22:42:00 GMT+0
Monitoring - Supercycle has been experiencing intermittent downtime over an ongoing incident at our hosting provider, Railway. The root cause sits with Railway's infrastructure, we're waiting on their resolution. <https://status.railway.com/incident/I23M92U0> We're monitoring closely and will share a full update..

]]> tag:status.supercycle.com,2005:Incident/cmpd7vlpe00tsmw15c8mio8p7 2026-05-19T22:41:00.576+00:00 2026-05-19T22:42:45.977+00:00 Supercycle App is back up Type: Incident

Affected Components: Supercycle App

May 19, 22:42:45 GMT+0
Resolved - Supercycle App is back up. This incident was automatically resolved by Instatus monitoring..

May 19, 22:41:01 GMT+0
Investigating - Supercycle App is down at the moment. This incident was automatically created by Instatus monitoring..

]]> tag:status.supercycle.com,2005:Incident/cmnd92wcy050o7y432ll82our 2026-03-30T09:00:00.000+00:00 2026-03-30T09:00:00.000+00:00 Issue with upstream provider. Type: Incident

Duration: 5 hours and 44 minutes

Affected Components: Supercycle API, Supercycle App

Mar 30, 09:00:00 GMT+0
Investigating - We are currently experiencing an ongoing outage with our infrastructure provider that is preventing Supercycle from loading properly. This issue is on their end and our team is actively monitoring the situation. We will update this page as soon as we know more. We apologize for the inconvenience. [Hosting provider incident details](https://status.railway.com/incident/X0Q39H56).

Mar 30, 14:18:27 GMT+0
Monitoring - This issue now seems to have been resolved with our upstream provider. We are continuing to monitor and will continue to post any updates if anything changes..

Mar 30, 14:43:34 GMT+0
Resolved - .

]]> tag:status.supercycle.com,2005:Maintenance/cmlw8at5p07ksk9spc6g4v6r2 2026-02-27T09:00:00.000+00:00 2026-02-27T09:00:00.000+00:00 Migration to cycle line item properties Type: Maintenance

Duration: 15 minutes

Affected Components: Supercycle App

Feb 27, 09:00:00 GMT+0
Identified - We are planning for a potential breaking change, we'll [migrate rental intents](https://docs.supercycle.com/developers/line-items/rental-intent-token) to [Cycle line item properties](https://docs.supercycle.com/developers/line-items/cycle-line-item-properties), this will lay the foundations for a pipeline of new functionality. This will only affect you if are using the line item properties on an order, relying on them for reporting or automation. If you are using these line item properties, please review the new documentation or reach out to support for assistance in switching over..

Feb 27, 09:00:01 GMT+0
Identified - Maintenance is now in progress.

Feb 27, 09:15:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.supercycle.com,2005:Maintenance/cmheroo0v006yomv7fd6zspvx 2025-10-31T11:30:00.000+00:00 2025-10-31T11:30:00.000+00:00 Migration of membership method to selling plans Type: Maintenance

Duration: 15 minutes

Affected Components: Supercycle App

Oct 31, 11:30:00 GMT+0
Identified - As part of improvements to the methods in Supercycle we be migrating the membership method to use Shopify selling plans instead of discounts. .

Oct 31, 11:30:01 GMT+0
Identified - Maintenance is now in progress.

Oct 31, 11:45:00 GMT+0
Completed - Maintenance has completed successfully.

]]> tag:status.supercycle.com,2005:Maintenance/cmffpt7z2006itwo6m1jnmot4 2025-09-11T15:00:00.000+00:00 2025-09-15T15:20:08.063+00:00 Migration to PlanetScale Postgres Type: Maintenance

Duration: 4 days and 20 minutes

Affected Components: Supercycle API

Sep 15, 15:20:08 GMT+0
Completed - Migration has now been completed..

Sep 11, 15:00:00 GMT+0
Identified - Migration to a fully-managed, highly available database with PlanetScale..

]]>